Policies

 

Grooming Policy Fees

Late Cancellation
Please call at least 24 hours prior to your appointment to cancel or reschedule. We need time to fill that spot. If canceled within the 24 hour window, a fee of $25 will be charged. 


No Show
If an appointment is missed without any notification, a $25.00 “No Show” Fee will be charged.


Late Arrivals
We are only able to perform the grooming services for your pet in the time allotted for your scheduled appointment. If you arrive more than 15 minutes late to your scheduled appointment, we may not be able to perform your scheduled grooming services and you may need to reschedule your appointment so that we can stay on schedule with our other clients.